Marketplace connections

1. 1

   Start the flow

   Connections → Add connection → pick the channel. Choose the region or marketplace first where the channel requires it.

2. 2

   Consent on the marketplace

   You are redirected to the channel, sign in with the seller account and approve the requested scopes.

3. 3

   Return and store

   The channel redirects back with an authorization code. CrowPrime exchanges it for an access token and a refresh token, stores them encrypted, and records granted scopes and expiry.

4. 4

   Initial import

   Listings, then historical orders within the backfill window, then inventory reconciliation.

Requirements

• An eBay seller account in good standing with Business Policies enabled.
• The account owner must approve the consent screen; secondary users often lack app-grant rights.

Scopes requested

sell.inventory      read + write listings and quantities
sell.fulfillment    read orders, upload tracking
sell.account        read business policies and site settings
sell.finances       read payouts and fee breakdowns (optional)

Multiple eBay sites (for example .de and .co.uk) under one seller account are covered by a single connection; listings carry their site code.

Requirements

• A Professional Selling Partner account (Individual accounts lack the required API access).
• Region selection — North America, Europe or Far East — made before authorization; a separate connection is needed per region.

Notes

• Amazon throttles heavily; CrowPrime queues pushes and retries with backoff, so quantity updates can take a few minutes at peak times.
• FBA orders are imported as fulfilled-by-channel and are excluded from your fulfillment queue, but still count towards turnover and invoicing.
• Buyer emails are anonymized by Amazon; invoices use the provided billing name and address.

Requirements

• An open Etsy shop with the shop owner available to authorize.
• Etsy access tokens are short-lived, so the refresh cycle runs more frequently than on other channels.

• Etsy variations map to CrowPrime product variants; each variation must have a SKU to participate in stock sync.
• Digital listings are imported but excluded from inventory sync.